ULISBOA | Practical Information

Practical Information

Open Hours

Banks are open to the public on working days from 8:30am to 3pm.  There is a national ATM network, which can be identified by the letters MB – Multibanco and which allows you to withdraw cash 24 hours a day.

Usually pharmacies are open to the public on weekdays between 9:00am and 07:00pm (some close for lunch between 01:00pm and 03:00pm) and on Saturdays from 9:00am to 01:00pm, having an illuminated green cross when on service overnight.

Post office
Overall, the post offices are open from Monday to Friday, from 9:00am to 06:00pm. The central offices and those in airports have extended opening hours and may be open on Saturdays and in some cases also on Sundays.

Traditionally, shops operate from Monday to Friday, opening their doors between 9:00am and 10:00am and closing at 07:00pm. Some take lunch breaks from 01:00pm to 03:00pm. On Saturdays, trade normally closes at 01:00pm, although some shops in the city centres are open in the afternoon.

The numerous shopping centres have a longer working time – usually from 10:00am to 00:00am, every day of the week.


In the public telephones you can use coins or special cards sold in shops, at post offices and in some kiosks (advertised on the spot).

Cell Phones
The three networks that offer this service – MEO, Vodafone and NOS – have roaming agreements with most international companies, and provide good signal coverage throughout the country. At international airports there are mobile phone shops where you can rent equipment or purchase SIM cards that you can use on your device.

Paid Internet access is available in some cafes and various hotels and public spaces like Airports, Conference Centres, Restaurants, Service Areas and Shopping Centres. Wi-Fi areas are available and duly indicated, from where you can access wireless Internet.

Youth Card

The Youth Card (EURO < 29) gives discounts in several areas. The main advantages of the Youth Card include discounts on cinemas, music festivals, travel, youth hostels, sports events, museums, monuments, and shops, among others.

Subscription is open to all individuals aged between 12 and 29 years (inclusive) and costs only €10. It is valid for one year and can be renewed. To join simply provide one photograph, one copy of your identity card or passport and complete one issue form with personal data at the following locations: youth hostels, Ponto JA Shops of the Instituto Português do Desporto e Juventude (Portuguese Institute for Sports and Youth), CTT post offices and Abreu travel agencies.


Health and Hospitals
| National Emergency Number: 112
| Health Line 24: 808 24 24 24

| Santa Maria: 217 805 000
| S. Francisco Xavier: 210 431 000
| S. José: 218 841 000
| S. António dos Capuchos: 213 136 300
| Curry Cabral: 217 924 200
| Santa Marta: 213 594 000

Poisoning: 808 250 143

Firefighters Lisbon: 808 215 215

Taxis (Radiotaxis): 218 119 000

| PSP: 218 111 000
| GNR: 213 217 000

National Information Service: 1820

Exchange Student Support Network
ERASMUS Student Network